Address: 244 Madison Avenue, New York, 10016-2817, USA. Work hours: Monday – Friday 9:00AM – 5:30PM

Frequently Asked Questions

Please read our FAQ before sending us a message.

Delivery charges depend on currier of your chosen. If you chose Kantor Pos Indonesia shipping company – you will probably pay around $5 per delivery if do not mind to get your product after 2 days. If you want to get your product faster. in a week time or so, than you better use FedEx option. It is far more expensive, but much more faster.

Payment methods include PayPal and Credit cards.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aenean id convallis tellus. Nulla aliquam in mi et convallis. Pellentesque rutrum feugiat ante ut imperdiet. Vivamus et dolor nec nisl consectetur vulputate id non ante.

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

You will get notification that your order is proceeded successfully. We will need one or two days to continue with your order and after that you will get an email with a tracking number once your order is shipped.

Please expect shipping delays if you customize your product when you order online. If you change the metal color, ring size, pearl color, diamond color/quality, necklace length, clasp style and pearl size. Our products are custom-made to meet your exact specifications. Because of this, when you place your order, we create your product from scratch to meet your exact customizations. This process takes time. Please place your order as early as possible to give yourself the utmost time for us to make your masterpiece! We have the best jewelers in the world and we promise you will be pleased with your products! Because of the novel Caronavirus, this process can take extra production time which you need to add to your shipping time. In addition, at this time we cannot engrave items, but please rest assured we will stand behind your engraving and honor it when the country opens up again.

Send us an email